Terms & Conditions


 When you place an order on www.auto-door-parts.co.uk you enter into a transaction with:

Auto-Door-Parts.co.uk (also trading as: Access & Computer Services - ACS).

Your order on this website constitutes an offer to us to purchase the goods in your basket, and we will do our utmost to fulfil this order to the service levels you have every right to expect. To meet our service commitment to you, we will store your order and necessary personal details, obtain authorisation from your bank for the payment, and make certain security checks on your identity and address. This section details these actions and our respective rights and obligations.

  Acceptance of orders

We validate your order and credit or debit card details you submit to us before your order can be accepted. Once that has been done, we will confirm that your order has been received by sending an e-mail to the e-mail address you provide in your registration or your guest checkout form. Our confirmation of your order brings into existence a legally binding agreement between us.
All orders for products and services are subject to availability.
We accept payment by most major credit or debit cards via PayPal. Payment will be debited to your account before the dispatch of your purchase. All credit and charge card holders are subject to validation checks and authorisation by the card issuer. We will not be liable for any delays to your order this may cause. If the issuer of your payment card refuses to authorise payment to us or you fail our security checks, we will not be liable for any delay or non-delivery.

  Email confirmation

When you place an order to purchase a product from Auto-Door-Parts.co.uk, we will send you an email confirming we have received the details of your order. Your order represents an offer to us to purchase a product, which is accepted by us when we despatch that product to you and is confirmed by an email we send to you confirming that we have despatched it (the ‘Despatch Confirmation Email’).
Any products on the same order that we have not confirmed in the ‘Despatch Confirmation Email’ to have been despatched do not form part of that contract. Placing the order does not constitute a contract with Auto-Door-Parts.co.uk until we confirm it is despatched. Order acceptance and completion of the contract will occur once you have received the goods.

  Payment problems

If, for any reason, there is a problem with collecting payment from your credit /payment card after we have confirmed receipt of your order, we will not be obliged to despatch your order. Additionally, on some occasions, we may be unable to process an order. The reasons for this may be due to:

1. The item being out of stock or no longer available; or
2. Your payment being declined; or
3. An unspecified technical error.

If you are sure you are using a valid card, please try again with the same credit/debit card or please place another order on our website, using a different credit/debit card.

  Security checks

As part of our policy to protect against the fraudulent use of credit cards, we conduct security checks on all our orders. These can take various forms and may involve contacting you by telephone before we process your order. Auto-Door-Parts.co.uk also retains the service of various credit rating and fraud prevention companies, and we may share details of your order with them for the sole purpose of detecting and preventing fraudulent use of your payment cards.

  Availability of Products

If online store products become temporarily unavailable, we shall hold your order until we have the product back in stock and will then mail the product to you in the usual way. In the event that an individual product becomes permanently unavailable then we will seek to offer you a suitable alternative or give you a full refund.

  Delivery Terms

Unless otherwise and previously agreed in writing (on each occasion) between the Seller and Buyer, acceptance by the Buyer of goods which have been ordered shall occur upon delivery, or attempted delivery, to the Buyer.
If the Buyer fails to take delivery during the specified time, the Seller is entitled to consider the order cancelled and charge a re-stock fee, or if agreed in writing the Seller may redeliver, but is entitled to charge a re-delivery fee.
Any date of delivery given by the Seller to the Buyer shall be an estimate date only and while the Seller will endeavour to comply with such date the Seller shall not be responsible for late delivery.
Without prejudice to the generality of the foregoing the Seller shall not be liable for late delivery or failure to deliver through any cause which is beyond the reasonable control of the Seller.
Where the Seller offers goods for next day delivery this is on the assumption that the goods are normally held in stock. If at any time a next day delivery order is placed by the Buyer, but the goods are not available for whatever reason, the Seller shall notify the Buyer, and rearrange delivery and offer to dispatch on a next day basis at the next available opportunity.


All products offered on this site are backed by the appropriate manufacturers warranty. This does not affect your statutory rights.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Auto-Door-Parts.co.uk or its suppliers and protected by copyright laws. The compilation of all content on this site is the exclusive property of Auto-Door-Parts.co.uk and protected by copyright laws.
Auto-Door-Parts.co.uk owns the copyright in all materials on this site, which may be used, downloaded, copied, reproduced, republished, posted, broadcast, transmitted or linked only for your own personal and non-commercial use. You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else. It is not permitted to create any link to or from this web site without our prior written consent.
All trademarks not owned by Auto-Door-Parts.co.uk that appear on this site are the property of their respective owners.

  Licence and site access

Auto-Door-Parts.co.uk grants you a limited license to access and make personal use of this site. You may not download (other than page caching) or modify it, or any portion of it, except with express written consent of Auto-Door-PArts.co.uk
This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Auto-Door-Parts.co.uk.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Auto-Door-Parts.co.uk and our affiliates without express written consent. You may not use any meta tags or any other hidden text utilizing Auto-Door-Parts.co.uk name or trademarks without the express written consent of Auto-Door-Parts.co.uk.
Any unauthorized use terminates the permission or license granted by Auto-Door-Parts.co.uk. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Auto-Door-Parts.co.uk so long as the link does not portray Auto-Door-Parts.co.uk, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.
You may not use any Auto-Door-Parts.co.uk logo or other proprietary graphic or trademark as part of the link without express written permission.

The Opencart shopping software is provided free of charge under a GNU/GPL license. Customisation of the Opencart software is copyright to Auto-Door-Parts.co.uk. To find out more about the GPL licence link to GPL Licencing

  Risk of loss

All items purchased from Auto-Door-Parts.co.uk are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.


We are not affiliated in any way with Besam, Blasi, Boon Edam, Came, Ditec, Doromatic, Dorma, Entrematic, Erreka, Geze, Hotron, JMD, Kaba, Kone, Manusa, Portalp, Stanley, Tormax and Waldoor . They are all registered trademarks of their respective owners. ® All trademarks on this web site whether registered or not, are the property of their respective owners.

This policy was last updated on 07 June 2017.